e-Grievance (Grievance Management System)
Single window system is an online platform for any Development Authorities or any
Government offices for keeping the application records, complaints and other department
related issues and suggestions.
This is a platform where department officials can also keep tracking of applications any time on real time bases. The aim of developing this system is to reducing the interface public and clerical departmental staff.
System can handle all department applications in a single interface, where user can easily upload his application and keep tracking of the application with daily updates on file, he will also get the SMS of application updates on his mobile time to time.
In case of any delay while handling the application by the clerical staff he can also raise the complaint against him/her online to their respective official.
Salient Features of
e-Grievance (Grievance Management
Web based application, open for all users
Mobile friendly environment so that user can also access on his mobile, tablets
Hassle free application uploading system
Get alerts by Email and SMS also
Application tracking system
Application reporting system
User registration and many more additional features